Terms of Service
Shadowridge Systems LLC Effective Date: May 6, 2026 Last Updated: September 25, 2026
1. Agreement to Terms
By downloading, installing, or using Shadowfix™ ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a binding legal agreement between you and Shadowridge Systems LLC, an Arkansas limited liability company ("Shadowridge," "we," "us," or "our").
2. Description of Service
Shadowfix is a Windows privacy tool that modifies registry values, service configurations, and scheduled task states to reduce data collection by the Windows operating system. The Service monitors for reversions to these settings and re-applies them automatically.
3. License Grant
Subject to your compliance with these Terms and payment of applicable fees, Shadowridge grants you a limited, non-exclusive, non-transferable, perpetual license to install and use Shadowfix on up to three (3) Windows machines at a time per paid license.
Paid perpetual licenses: A paid Shadowfix license is purchased once and does not expire solely because time passes or because no recurring fee is paid. There is no subscription or recurring charge.
Trial, Beta, Complimentary, Press, and Reviewer licenses: These licenses may be limited in duration or device count and are granted at Shadowridge's discretion. They may be revoked at any time with or without cause.
You may not:
- Copy, modify, or distribute the software except as expressly permitted by these Terms
- Reverse engineer, decompile, or disassemble the software except where applicable law expressly permits it
- Use the software on more machines than your license permits
- Transfer or sublicense your license to any third party
- Tamper with or circumvent license validation
4. Anonymous Purchase Model
Shadowfix is designed to be purchased and used without providing personal identity information. We do not require your name, email address, or other personally identifying information to purchase or use the Service. Your license key validates your license and is not linked to your identity.
License key storage: Your license key is stored locally in Windows Credential Manager. We store only a one-way cryptographic hash of your key — we cannot recover the plaintext.
Silent license recovery: To protect you from losing access after a reinstall or Credential Manager wipe, Shadowfix uses a hardware fingerprint hash (described in our Privacy Policy) to automatically recover and re-activate your existing license on reinstall. No personal information is involved in this process. See our FAQ for details.
License key recovery assistance: If you have lost your license key and have your Stripe payment receipt, contact us at [email protected] and we may be able to assist. Stripe receipts may contain an email address supplied to Stripe. If used for recovery assistance, that information will be used only to locate the associated purchase and will not be retained by Shadowridge.
5. Purchase and Payment
Paid licenses: Shadowfix is sold as a one-time purchase for the price shown at shadowridgesystems.com/pricing, plus applicable tax. A paid purchase grants the perpetual license described in Section 3. There is no subscription, automatic renewal, or recurring charge.
Refunds: You may request a full refund within thirty (30) days of purchase. After 30 days, payments are non-refundable except where a refund is required by applicable law.
Trial licenses: Free for 7 days. One trial per machine. No payment is required.
All payments are processed by Stripe. Shadowridge does not store your payment card information. Current pricing is listed at shadowridgesystems.com/pricing. We may change pricing for future purchases. A later price change does not impose an additional charge on an existing paid perpetual license.
6. System Modification Disclaimer
Shadowfix modifies Windows registry values, service configurations, and scheduled task states. You acknowledge these modifications may affect Windows functionality, application compatibility, or system behavior. You are solely responsible for maintaining backups before using the Service. Shadowridge Systems LLC is not liable for any data loss, system instability, or loss of functionality arising from your use of the Service.
If a paid license is terminated, or a time-limited trial or evaluation license expires, the Service may cease re-applying protections but will not automatically revert changes already made. You may revert supported changes manually from the History tab while that functionality remains available.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHADOWRIDGE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED:
- Paid perpetual licenses: The amount you actually paid for the license giving rise to the claim.
- Trial, Beta, Complimentary, Press, and Reviewer licenses: Twenty-five U.S. dollars ($25.00).
IN NO EVENT SHALL SHADOWRIDGE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR SYSTEM DAMAGE, EVEN IF SHADOWRIDGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SHADOWRIDGE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY PARTICULAR WINDOWS UPDATE OR OTHER SYSTEM CHANGE WILL NOT REVERT YOUR SETTINGS, OR THAT SHADOWFIX WILL REMAIN COMPATIBLE WITH EVERY FUTURE VERSION OR CONFIGURATION OF WINDOWS.
9. Updates and Changes to the Service
Shadowridge may update, modify, or discontinue development of the Service at any time.
A paid perpetual license does not include a guarantee of future software updates, countermeasures, counter-patches, feature additions, compatibility updates, or continued development. When updates or revised protections are made available, Shadowridge may make them available to existing users, but the purchase price does not create an obligation to provide future updates indefinitely.
If a software update includes a new license agreement that materially reduces rights previously granted to you, you are not required to accept that update. Subject to technical availability and these Terms, you may continue using the version of the software you previously received.
Changes to these Terms do not retroactively convert an existing paid perpetual license into a subscription or recurring-payment obligation.
10. Seat Management and Reinstallation
A paid Shadowfix license includes up to three (3) device seats. Each activated seat is bound to a machine using a hardware fingerprint hash.
You may rotate device seats up to twice per calendar month from the License tab in Settings, allowing you to move a seat to a new machine or account for a hardware change.
On reinstall, Shadowfix will automatically attempt to recover an existing license using the machine fingerprint. If a valid license is found for that machine, it may be re-activated without requiring you to re-enter the license key.
11. Termination
Termination for cause: Shadowridge may suspend or terminate any license immediately and without notice if you: (a) violate any provision of these Terms; (b) tamper with or attempt to circumvent license validation; or (c) use the Service in a manner that damages or threatens the integrity of the Service or other users.
Termination by you:
- Paid perpetual licenses: You may stop using Shadowfix at any time by uninstalling the software and destroying any copies under your control. Refund eligibility is governed by Section 5.
- Trial, Complimentary, Beta, Press, and Reviewer licenses: You may terminate at any time by uninstalling the software and destroying all copies.
Upon termination of a license for cause, the license granted under Section 3 immediately ceases.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of Arkansas, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or the Service shall be resolved exclusively in the state courts located in Saline County, Arkansas, or, for matters within federal jurisdiction, the United States District Court for the Western District of Arkansas. You consent to the personal jurisdiction of such courts.
13. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms at shadowridgesystems.com/legal/terms with a new effective date and, for material changes, provide notice within the application. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shadowridge with respect to the Service and supersede all prior agreements and understandings.
15. Contact
Questions about these Terms may be directed to:
Shadowridge Systems LLC Email: [email protected] Website: shadowridgesystems.com